Refund Policy

At Awaiting Eden, we want you to love your purchase. If you are not completely satisfied, we’re here to help.

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Returns

• Returns are accepted within 14 days of receiving your order.

• Items must be unused, unworn, unwashed, and in original condition.

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Exchanges

• Exchanges can be made for a different size, color, or product (based on availability).

• If the desired item is unavailable, a refund will be issued.

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Non-Returnable Items

• Sale or clearance items

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Refunds

• Once your return is received and inspected, we will notify you.

• Approved refunds will be processed to your original method of payment within 5–10 business days.

• Shipping costs are non-refundable.

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Damaged or Incorrect Orders

If you receive a defective or wrong item, please contact us within 7 days of delivery with your order number and photos. We’ll make it right at no extra cost.

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How to Start a Return

To initiate a return or exchange, email us at awaitingedencanada@gmail.com with your order number and details.